About Computer Discounts:
Our main services are Computer store and we are Located at 2 Maryland Rd, Tongwell, Milton Keynes MK15 8HF, United Kingdom
Repair Services offered :
Computer store, Computer accessories store, Computer repair service, Electronics store, Used computer store
Trust us to deliver effective solutions at competitive prices!
Address & Location:
Rating:
Reviews:
AVOID, FAULTY/DANGEROUS PRODUCT AND REFUND REFUSED
I bought a macbook pro (PS864.99) from this company in late 2020 and received a really faulty product. Despite their promise that it would function as new, the macbook had a damaged screen and only a 45 minute battery life. I had to really fight for a replacement (THEY INSISTED THIS WAS STANDARD FOR REFURBISH MACHINES?!). After lots of arguing I got my replacement. It was well cared for and only ever used for light web surfing, but 1 year later it’s completely unusable. The battery life has drastically declined and it gets SO HOT that I can’t even hold it, it’s DANGEROUS. I’ve repeatedly asked them for a replacement or refund and implicated my legal rights as a consumer. Every email I send is answered with the same obstructive line about how my “12 month warranty has expired” and they are refusing to address anything I say about my consumer rights. They don’t seem to care that they’ve sold me a dangerous product and are refusing to refund me. It’s deeply frustrating and unfortunately it seems that my only option is pursue legal action. Just bite the bullet and buy new, you’ll be thankful that you did!
I bought a macbook pro (PS864.99) from this company in late 2020 and received a really faulty product. Despite their promise that it would function as new, the macbook had a damaged screen and only a 45 minute battery life. I had to really fight for a replacement (THEY INSISTED THIS WAS STANDARD FOR REFURBISH MACHINES?!). After lots of arguing I got my replacement. It was well cared for and only ever used for light web surfing, but 1 year later it’s completely unusable. The battery life has drastically declined and it gets SO HOT that I can’t even hold it, it’s DANGEROUS. I’ve repeatedly asked them for a replacement or refund and implicated my legal rights as a consumer. Every email I send is answered with the same obstructive line about how my “12 month warranty has expired” and they are refusing to address anything I say about my consumer rights. They don’t seem to care that they’ve sold me a dangerous product and are refusing to refund me. It’s deeply frustrating and unfortunately it seems that my only option is pursue legal action. Just bite the bullet and buy new, you’ll be thankful that you did!
This is a tale of two purchases. I bought the first computer and it was not quite right for me and on the good advice of Romman I purchased a second computer which was picture perfect for me… throughout the process I had consistent communication with Jordan and Andrews, they were all so helpful, kind, knowledgeable and excellent communicators. Both transactions were speedy, items delivered well packaged and as promised. The refund for the first computer was prompt and in the full amount. I so appreciated all their help and absolutely love my new computer! Thank you, Computer Discounts!
Very efficient company. I would no hesitation use Computer Discounts again if I were to purchase another laptop. I returned a mac Pro not because it was no good. On the contrary. It was my fault of purchase in the first place as I ordered a wrong one. The service and efficiency was impeccable. I returned the goods back and without any proplems had my refund. They kept me up to date with when I would get my refund etc. 5 stars for great service. I’m just so sorry that I should have researched the right laptop in the first place. Thank you to all at Computer Discounts…… Ian Oldfield
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