Best Buy in Coeur D’Alene | Best Phone, Laptop, and Computer Repair Services at Affordable Prices | Quick Fixes

I went into the Best buy to buy a TV and I found that they had taken down all of the prices and we’re moving TVs all over the place and you could not the shop I don’t know why they could not have done this in the evening when they were closed. While I was in the store no one greeted me asked to help me.
The next week I went back into this store and I was looking for a TV to buy and found that the 55 inch TVs that I was looking for were so far above my head that I could not even read the tags. To see which TV was which or what the information was about it. No one asked to help me even though one of the employees was standing about 6 ft from me playing on his phone. I asked for the manager and told him the difficulty I was having even telling what TV was what because the price tags were so far above a person’s head. So he assigned me a person who took me back to the TVs and he could not read the signs either or tell me anything about the TVs because he didn’t know which one was which. I turned around and walked out of the store after telling the young gentleman that they need to get their act together. From my two visits to Best buy over the last couple weeks I do not recommend them to anyone.

Don’t go here to buy a stereo

The person on the phone (last week) confirmed that the appointment was at 10 am, not 9am. Which was not true. When we arrived you said you could no longer honor the appointment time your phone person gave us. Because of her misinformation, we would have had to wait 2 more weeks.
That is horrible. Do yo have any idea how hard I had to work for the money for the stereo? I had to have Ramen or peanut butter and jelly meals for weeks at a part time job in the hot sun. No music to endure my drives to and from work just make it more miserable.

Waiting 2 more weeks because your phone person screwed up. I already waited 6 weeks. That’s horrible. You should take some accountability.

As is I had to pay 30 bucks in gas to go to another best by in another state and inconvenience someone else out of their time to dive my vehicle there, for your screw up.

Follow up *****((I contacted them through their Facebook channel in regards to the lip service response below.

Beware many companies will leave these messages, like the are pretending to be concerned and make something right, but they never do.
Updates to follow IF the do.

Over the years, most experiences subsist of hunting down inexperienced unknowledgeable people who provide less help at a slower pace than Googling your own answers. This recent attempt at finding a couple kitchen appliances was the same. Mostly “I don’t know ” was the definitive answer to the questions about floor products. We ended up finding the same appliances with a better warranty at Home Depot where they at least knew what they were selling. Their Geek Squad ‘experts’ do more damage than good but how much do you expect a less than $20/hr to know about computers. If they were actually professionals do you think they would work at Best Buy?? Most people who ask my help after a $400 plus bill from Best Buy, recount their data loss or unfixed expensive problems after going. They could really change their name to Worst Buy and it would be more accurate. At least they provide competition to keep prices low but other than that I have zero use for them.