About CeX:
Our main services are Electronics store and we are Located at 4 Church St, York YO1 8BA, United Kingdom
Repair Services offered :
Electronics store, Cell phone store, Computer store, Video game store
Trust us to deliver effective solutions at competitive prices!
Address & Location:
Rating:
Reviews:
Tried to sell a phone in perfect condition here which had a very slightly loose back panel after it had been fitted with a new charging port by a local phone repair store. Charging ports in my experience are the most common issue that phones develop so this being fixed on a relatively new high end device is essentially giving a customer a new phone. Took the phone back to the repair store to secure it better and allow the glue to fully tighten and it then was in a completely mint condition and had been verified as having no faults. Device was returned to the store who now insist that the battery is expanding and making the back become loose even though it is completely sealed and shows no signs of damage. Complete refusal to look beyond their narrow minded opinion and no actual tests taken. Complete joke
I have been using CeX in York for years. I have visited many other stores around the country (and in Ireland and the Isle of Man!) and have found York to be my favourite branch.
The store is always tidy and well-stocked. The staff are friendly and they deliver good customer service.
Minor niggles. CD’s upstairs are difficult to browse. Sometimes stacks of DVD’s/Games are not put away though for the PS1 titles I realise this isn’t a priority. One staff member is a tad too forensic when checking discs whilst trading in but you can always hover around and wait for someone else to serve you. I understand why they do it but it always makes trade-ins take that little bit longer.
Overall, a well-established store with something for everyone.
The store is always tidy and well-stocked. The staff are friendly and they deliver good customer service.
Minor niggles. CD’s upstairs are difficult to browse. Sometimes stacks of DVD’s/Games are not put away though for the PS1 titles I realise this isn’t a priority. One staff member is a tad too forensic when checking discs whilst trading in but you can always hover around and wait for someone else to serve you. I understand why they do it but it always makes trade-ins take that little bit longer.
Overall, a well-established store with something for everyone.
The Store was very busy (14/01/2024) when I went in and only had to wait no more than 5 minutes to be served. The Store was very well Staffed so Customers did not have to wait too long. I knew what I wanted, as I had seen it in the Display. The Young man that served me very polite. I asked for the item, which I showed him, he retrieved for me and then I just paid by Credit Card. Never been in this Shop before but will certainly go in again, and recommend to Friends, as the Service was First Class. Thank you very much.
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