Creative IT in Caterham | Best Phone, Laptop, and Computer Repair Services at Affordable Prices | Quick Fixes

Brilliant care and expertise from Creative IT.

I had a complete disaster with my Acer laptop, used for video editing and other work.

I decided to do some extra work around midnight, and spilled my cup of coffee on the laptop keyboard!!! And the laptop died, wouldn’t power up.

My first issue was my data. I had backed up two weeks previously. But there was two weeks of work on the laptop that was not backed up.

Plus the laptop cost thousands of pounds. So I needed it back in action.

I googled and searched the whole of London for a computer repair company with expertise. You don’t know who to trust, who has the expertise, and you don’t know if you are going to be charged an extortionate fee. Plus the urgency of getting your laptop working again. We have so much of our work life on a machine.

Found Creative IT, and travelled for an hour. I met Sam and his team. My anxiety was through the roof. Could they recover the data? Even more, could they fix my laptop? FYI Sam, you are a very calm and reassuring person, and that really really helped.

Creative IT repaired the motherboard. And recovered the data. I took my own portable backup to copy the data. So my data was fully recovered.

But my laptop keyboard and keyboard panel would not work.

So Creative IT had to order another keyboard panel. Which arrived in 2 weeks, and was fixed at a subsequent visit.

It has been a week since the repair and thankfully all has been good with my laptop.

Cost of inspection, data recovery, motherboard repair was PS320 including VAT.

New keyboard from Acer and installation cost PS234 including VAT.

This was very reasonable to get my data and laptop back on track.

I now have a separate mini table next to my desk for all coffee drinks!!! To help avoid further spills on my laptop.

Thanks again Sam and your excellent team.

Professional, Great Communication and Superb Service !

Without a shadow of a doubt the best laptop repair shop you can find in London !! After my MSI gaming laptop’s screen started having issues with black outs, I took it directly the Creative IT team. When you arrive you have to fill out a form highlighting your issues which generates a repair log. I explained the issues I was having and in under 20 Minutes they had found the issue and stated it was going to be a screen replacement. Due to my specific screen being hard to come by it had to be ordered in. They were helpful and great with communication, calling me and messaging me with the progress of the screen being delivered and the repair. On the day they received the new screen they had installed it within the hour and had messaged saying it was ready to be picked up. 10/10 Service from their whole team, screen is working great and for a extremely fair price over many big brands who will charge extortionate repair costs. If you are are having any computer related issues, take it the the Creative team, they will not disappoint !!!

I accidentally spilled water onto the keyboard of my MACBOOK air and my screen stopped working. I took my Macbook to Apple Store and an authorised Apple seller, but they charged PS700-PS900 pounds for the repair and suggested to buy a new Macbook. I was not convinced as my macbook was still in good condition until the water spillage.

I found Creative IT online and read the good reviews from other customers. I thought this would be the last place I tried before buying buy a new Macbook. Creative IT team did not disappoint me. The team were friendly, helpful and diligent. The charge of the repair was far more reasonable than Apple and the other store. I would highly recommended Creative IT to anyone who needs to repair their computer.Thanks team.