Currys in Caterham | Best Phone, Laptop, and Computer Repair Services at Affordable Prices | Quick Fixes

My visit here was underwhelming and disappointing.
I made the trip to seek advice and expertise on buying a new laptop.
When I intially asked, I was told by the store manager, with an arm wave, to ‘go take a look’ at the laptops ‘over there’ and someone will come over. She then just stood on the podium by the entrance and was shouting and waving at customers to ‘go over there.. over there’.

About 10mins later an assistant came over, by then I’d narrowed down to two choices myself, and I simply asked for their expertise on which was better for my purposes.
They literally had no idea, mumbled something incomprehensible while scrolling through their device to read the info, but only about one of the laptops. They had nothing to say about my other option really.
I used my own common sense to just pick one, and they went to get it.

15minutes later, after standing by the till I eventually found them again and they told me it’s not in stock.
I asked if I could buy it online and they said no. Then called me ‘Darling’.

I googled the brand and make then and there, the first option that came up was at Curry’s, but in Black, not Silver, and PS100 cheaper.

I just purchased online, as I will continue to do if I need to in the future, as clearly the store staff have no clue about anything, and don’t wish to find out.

The only good point about this particular store is the electrical recycling point.
I won’t return in store again.

If there was option 0, I would click on it. The staff are rude and this woman even shouted at me. I went in possibly last week and approced this lady by starting Hello but no answer. I wanted to return some headphone with were not compatable with phone and had paid even for the insurance, withouth even taking a look at it she wanted to put me on the phone with customer service and I said can you have a look at the recepit before wasting my time? She then raised her voice and said the manager is over there if u want to complain! Well I went to another store in Morden within 5 minutes all changed and got a new one. Went back to Brixton to make my point as usual all staff chatting around ? Said hello to her and explained what she had done and she replied with aggressive tone I know my job and treat the clients well. I then said I want a reason y u didnt have the time for me, cause I am a white colour lady? She started shouting and got off her desk and calling another girl , pointing her finger at me.Is that customer ser
vice? I said you should say sorry but her reply was no I am not apologizing for something I didnt. Yes I thought you actually didnt do or deal with my issue!!! I suggest I would like to receive an answer from the CEO!

Just popped in to get some cheap earphones. I had to wait for them to unlock the the rack to get them then wait in the que to buy them just to be told a different price as on the rack.
To be fair the rack did say blue (in tiny letters) and I grabbed the red ones at the front.
I would assume like most people I’m sure, that if it says 7.99 on the rack they would be that and not double the price.
I had to get the rack unlocked again and pull off the other red set to get to the actual blue ones and then wait in the que again.
All in all, a lot of time wasted for what should have been a quick purchase.
The staff were very helpful and friendly and explained with apology that it was to save space.
Its obvious to me that the store is very badly managed.