Sony Centre Audio visual installations in Chapel Allerton | Best Phone, Laptop, and Computer Repair Services at Affordable Prices | Quick Fixes

Went into this shop on Saturday with a view to purchasing a camera that I had researched heavily and was 95% certain I wanted to buy, but wanted to hold the camera in my hands first to check how it felt. The display models had large plastic poles attached so it was impossible to get a true feel of how the camera would handle. An assistant came over and asked if they could help but when I asked if I could hold one without the plastic pole attached they said they can’t do that. I then asked if they have actual stock in the store for sale (which they did) and if I could hold one of those. Again the reply was no and that there was nothing they could do. All the time this conversation took place, the assistant didn’t even look me in the eye, they just stared straight ahead at the wall. In the end I left the shop and went somewhere more helpful and I will now buy the one thousand pound camera there instead.

Response to owner reply….. I appreciate that you have to secure your cameras etc. but if the assistant had been prepared to enter a real conversation with me I would have come up with suggestions such as handing over my wallet, phone, car keys, house keys etc and/or asked to handle an unboxed camera in a side room etc. But as it was, the assistant wasn’t interested in finding a solution. They couldn’t even be bothered to face me, he just kept staring at the wall.

My wife and I visited the Sony shop in Leeds to buy a new 65 inch tv where all the models were on display. We could then compare the picture, sound quality and other facilities between the different televisions. It’s also a real bonus to be able to talk to experts who work for Sony. Lewis gave us some excellent advice and answered all the questions my wife and I asked him which ranged from technical to aesthetic.
As we had bought one of the more expensive models we decided it was worth the extra PS49 to have it set up professionally by Sony. We would then be sure we were getting the optimum performance from our set.
Within a few days Dave from Sony delivered the tv and it was set up within a very short time and then gave us a tutorial on how everything worked.
We are extremely delighted not just with the quality of the tv, but with the excellent customer care & advice we received at the shop and with Dave who set up the tv.
We would recommend anybody looking to buy a great tv from a shop where the staff care to buy from Sony at Leeds on Vicar Lane.

Great service once again – Purchased 3 TV’s from the Leeds store back in 2015 for our new house – Just purchased another today over the phone. Dealt with Dave and also spoke to Anthony – Always sound advice and professional Service. The multinationals are doing ok, or better than the smaller stores during these times… If you want great personal service and excellent advice, please support these guys, they really do appreciate every bit of business….. They really are great and once we are through Covid, we need these stores in our towns.