JK Phone & Vape shop in Consett | Best Phone, Laptop, and Computer Repair Services at Affordable Prices | Quick Fixes

Took my iPad in for repair as charging point stopped working. I was informed at the time it was unlikely they could help as the screen would probably broken during repair meaning a normal cost of PS50 for a port would be PS180. However, I was advised it would be taken to their Newcastle team for further advice and I would receive a call the following morning with more information.

Four days later I still hadn’t heard anything. I had rang shop landline (out of service) mobile number on a number of occasions (no answer) and emailed them with no reply. I therefore asked a relative to call into the store for me and collect my iPad (I don’t actually live in the Consett area).

I have since taken my iPad to another store in Durham and it has been repaired for PS40 without issue!

I understand this shops concerns about repair but to not call me when they said would is unacceptable. They kept my iPad for 4 days without contact and are not easy contact themselves therefore I am leaving one star for a very poor experience

Needed a new digitiser and front screen for a Samsung Galaxy S21 Ultra. Thought the quote a little expensive but I checked the price of parts (and a heat gun for glue) and realised, with labour, it was a reasonable price. Usually fix these myself but eyesight not so good anymore :-(. The job was carried out extremely well without even using Samsung parts. My phone looks brand new – very impressed guys. Many thanks.

Rang and asked if he had a iPhone 8plus screen told
me that I could come along and it would take half an hour. Took my phone along went for a look around the shops and when I went back it was done and like new
Only PS45 which I think was cheap
Lovely guy …and the shop seems to have everything anyone could ever want for phone accessories