SOS Leyland in Horwich | Best Phone, Laptop, and Computer Repair Services at Affordable Prices | Quick Fixes

Not very impressed with the service at this place at all. They said they fixed my sons iPad mini 2 but when we got it home there were lines all over the centre of the screen. It had gone in for initially for cracked glass. It went back in and then cost a further amount for a ‘new’ LCD. The communication was non existent with me having to phone to follow this up and when I turned up in person to collect the second time they were still carrying out the repair. Since it was ‘repaired’ the second time the home button did not sit correctly and the screen quality was awful. The home button then displaced completely under the glass and this affected the LCD. We took it in a good while ago to fix again under the 1 year warranty for the screen and they stated they contacted us to discuss the repair with us but we never had phone calls or voicemail from them. To cut to the chase they have not honoured the 1 year warranty for the LCD and say we have damaged it! We did not damage the screen as the iPad has been in a protective case since it was returned to us after the initial ‘repair’. It was the shoddy repair in the first place that caused the screen to be damaged. Not happy that I will be having to fork out more money for this repair. I will not be using this business again. If I could give zero stars I would!

In fairness I bought my laptop in after hours and he looked at it, however consistently failed to get back to me when he said he would over a week, I had to keep pestering for updates. On picking it up, he hadn’t given me my receipt and struggled to find my laptop, pretty shoddy. My MacBook Air was fixed and worked for a few days however it was a cheap quick fix, cleaned some water damage yet it’s now broken again and despite a warranty from SOS I refuse to go back as I’d been charged PS90 for a little nosey inside and clean, and failing to check the battery and power connection, as the charger light DOES work, you just didn’t do your job properly. Taken my laptop to a better shop and they’ve already told me shouldn’t have been charged this much, and everything should have been checked.

Avoid this shambles of a place! Not even going to bother asking for a refund because I’ll just get another shoddy excuse!

I have used this business twice now and both times my issues were resolved. Even though he was very busy, he helped me remotely using the anydesk app which he installs as part of his aftercare, if you want it. He was true to his word about the warranty. Due to the nature of my laptop issue, resolving the problem took some time…well after 11pm on a friday night. But he persisted until all the issues were resolved. I can honestly say he was committed, polite and genuinely worries about his customers opinions. I wouldn’t hesitate to use this business again. When he is busy, just have a little patience, because its worth it.