RGB Electrical Superstore in Ilford | Best Phone, Laptop, and Computer Repair Services at Affordable Prices | Quick Fixes

Worst company ever!!!! I would not even give them 1star. I ordered a fridge freezer which arrived damaged and told the delivery company who took photos and said they would report it. I also contacted them myself and was told I would be contacted for an uplift of the appliance, 11 days passed and no contact. I called and asked to speak with a manager at least 5 times before I got a call back.l, When the manager (RAVI) called me back he was very rude raising his voice at me saying I had turned the appliance on so it was now my problem. I have a sick mother who stayed with me on day 10 of this incident so yes I had to store her medication in the fridge for a few hours. I explained to him I am an NHS worker so most of my meals I eat at work so didn’t use the fridge until my mother came over. He told me it’s not his problem. Do not order from this company it seems they sell damaged goods and are fully aware that’s why they do not want to replace or refund.

1 star is too good for them I would rate them minus 10. Do not purchase from this company they lack integrity and do not care about customer service. They have lost a customer for life. Better off going to John Lewis. A real let down to the high street.

I purchased a TV for delivery. The driver cancelled the delivery twice while I was at home without bothering to turn up. I no longer want it because of their poor service and they refuse to refund me until they receive the TV which was never delivered to me. Outrageous why should I have to wait for a refund for a product I’ve never received.

None of their systems allow any feedback from the customer they don’t answer phones and you can’t reply to their emails.

With this pandemic situation unfortunately the shop was close and we couldn’t go in but Mr Kam was an amazing help, we first was about to by the LG tv but with his advice we change our mind and we opt for Samsung tv tu7100 55″ 2020 version. We buy the tv on Monday around one by phone and Mr Kam said will be on the next day delivery and this was true
On Tuesday morning delivery guy Arrive and he was very nice as well even Ofer to help us to Bring the tv inside
The tv is great, we love the style grey metallic of the frame and the colours of the images are amazing. The sound is so cool like the same like the one in the cinema.