About Select Apple Premium Reseller (Inverness):
Our main services are Computer store and we are Located at Unit 54, 11 Eastgate, Inverness IV2 3PP, United Kingdom
Repair Services offered :
Computer store, Cell phone accessory store, Cell phone store, Computer accessories store, Computer repair service, Computer support and services, Mobile phone repair shop, Phone repair service, Home audio store, Training centre
Trust us to deliver effective solutions at competitive prices!
Address & Location:
Rating:
Reviews:
As requested I turned up at the Inverness store on time and was told they didn’t have a battery for me I was shocked and angry, partly as I had driven 40 miles to make the appointment.
The guy serving me was unhelpful and not a bit apologetic all he could say was I should have phoned before visiting to check they had a battery. What complete rubbish, the only way you can get a battery is to book in advance so they know how many batteries are needed on a particular day. The guy said batteries were supplied on a first come first served basis – again this has got to be untrue. Seems to me that if the store are worried about appointments being made and people not turning up it would be very easy to get clients to pay in advance.
So I have wasted the best part of the day going to Inverness, driven 80 miles, been dealt with by a member of staff who frankly couldn’t care less and have come away with my problem unresolved.
We are big Apple users with 2 IMacs, 2 pads, 2 phones and have been loyal customers for more than 10 years believing that Apple products are the best products on the market and worth the premium price. To be dealt with like this was a complete shock and frankly if this is Apples new way of doing business, perhaps our loyalty to Apple is undeserved.
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