CeX in Maidstone | Best Phone, Laptop, and Computer Repair Services at Affordable Prices | Quick Fixes

Had an Xbox one-s to sell in very good condition which I wiped back to factory settings before I arrived, after initial inspection I was told a 40gb update was needed to test and was in the process of downloading so I decided to leave the console overnight and return following day to collect the PS75 I was offered.
The next day a different staff member had informed me the disc drive wouldn’t play any games, rather than contest knowingly the console was working perfectly when I parted with it I chose to to check the console myself again at home and to no suprise it installed and played multiple games from disc.

would leave 0 stars if possible obviously not happy driving back and forth over 2days and being lied blatantly to my face.

wouldn’t advise selling your items here.

Bought a game from them a while ago and tried to trade back in for store credit. They wouldn’t take the disc because it was scratched? I looked after this disc that was quite scratched when I purchased it from them! It was literally the same and they wouldn’t take it. What an absolute joke they are. The staff were also extremely rude. The woman on the counter talked way to fast and quiet which was extremely awkward because I could not hear her. Poor service.

The standard of DVD they sell is very very poor. Yes they can clean them for you, but if you buy 10 of them you have to wait for all of them to be cleaned, can be a bit of time. All the other items are normally great and they have a good returns policy if the item turns out to be faulty.