Mini Mobile Shop – Mobile & Laptop, Repairs & Un locking in Putney | Best Phone, Laptop, and Computer Repair Services at Affordable Prices | Quick Fixes

Whatever you do DO NOT USE THIS SHOP. I dropped my phone but not from very high and my screen cracked across where I swipe so decided to change as it was sharp on my finger. Nothing else was wrong with the phone. Got my husband to collect the phone and when he brought it home the screen was so dark it was hard to make it out. Further no sounds worked on the phone any more – it didn’t ring and when I did pick up when I noticed I was being called, the caller couldn’t hear me. Spotify couldn’t play on the phone – no sounds at all. The final straw was it wouldn’t charge any more. I took the phone back and asked for my money back. The guy became agressive and rude and said he would put my old smashed screen back on and give it back to me. When I pointed out that the entire phone was now broken whereas when I brought it in just the screen was cracked, he said that I had broken the whole thing myself and he didn’t believe me. I asked why wouldn’t I have told him that the whole thing was broken and he said I was just trying to get a free phone screen. I was incredulous as nothing was further from my mind and the phone was completely redundant. Whats more I had phone insurance – I had just thought it easier and quicker to pay for this myself as I had thought the excess would be about the same as paying him to replace. Now I’ve invalidated my phone insurance and have to buy a new handset. He was extremely rude and aggressive throughout the conversation and I recommend that everyone avoids him at all costs.

Went there on a Sunday to buy a screen protector for my Samsung galaxy s10. The screen protector came off within an hour. When I went back for replacement on the same day the shop was closed. I went back next day to ask for a replacement or refund if they don’t have a good quality protector and the guy said that they know that the protectors for samsung s10 don’t attach well, because they are curved but he can’t replace it. I needed to go back to the shop again next Sunday to find the guy tha he had sold it to me. So, next Sunday I went there at 5.53 and the guy that had sold the screen protector to me, was already closing the shop (the shop supposes to close at 6). He said that he can’t assist me because he is closing and I need to come next Sunday for a replacement or refund. I explained that I will be abroad for 2 weeks, so I will not have a screen protector for a long time if doesn’t do it now. I showed him the faulty protector but he didn’t want to help and that moment. So, after 3 weeks I went back there today and he said he can replace it. The only brand he had to replace it was the one that I had bought and it was faulty. So, I asked for a refund. His answer was that he can’t refund me because he needs to see the broken protector.. after 3 weeks. Very dissatisfied and a big waste of time.

Terrible!! Rip off!! Avoid!!

They wanted PS65 for fixing a screen. Upon pickup I immediately saw colours were off, so settled for a lesser price (PS45 which is still too high for this disgrace).

Soon noticed more problems – screen unresponsive to colour change settings, very dark/green display, glitchy & flashy, touchscreen partly unresponsive, the whole thing clearly badly connected. Went to complain; the person who “fixed” it claimed not to see a problem & refused a refund. Spoke to someone higher, got a measly PS10 back. Are you serious?!

Few days later (phone was laying on my desk, unused) the whole screen is coming off!! The entire display is peeling off the phone frame!!

The level of unprofessionalism, denial & refusal of owning up to a badly done job is shocking. Avoid avoid avoid this place!!