Computer & Phone Centre in Spennymoor | Best Phone, Laptop, and Computer Repair Services at Affordable Prices | Quick Fixes

Took in a phone which would not charge, and was told they could fix it for 35 quid or sell us a charger and spare battery for 22. The charger quit working within the week; when we returned it, the man acted shocked, accused us of breaking the flimsy charger, and offered again (albeit quite rudely) to the fix the phone. He kept it overnight and did not call, and when we went in tried to charge us for the battery we’d brought into the store to begin with. When we protested, he offered to cut us a deal; when we pushed further, he began ignoring us entirely until we left the shop. When we got home and plugged the phone in, it still wouldn’t charge; after reading these reviews, I doubt there’s any point in going back. The guy was passive-aggressive and completely unhelpful. Wish we’d read these reviews before wasting so much time and money to no end. Don’t even bother with this place!

I purchased a 2nd hand laptop of these people and from day one it was faulty, took it back to the shop and asked for a refund and was bombarded with a load of shouting and verbal abuse.

They refused me a refund even though all the software that was on the computer was illegal pirate software, the laptop had faulty USB ports on it that shorted the laptop out when something was plugged in and the battery was faulty.

I have reported them to trading standards, who I was told were all too aware of this company so I guess lots of other people have complained about them.

Microsoft have also been informed about the pirate software as well as my solicitor.

To sum up don’t use these people at all, you can’t run a business like they do and am supprised they are still operating

PLEASE do not buy from this shop or even go near it. My son bought a key board and mouse for his gaming computer. It did not work so we took it back after a week. We were told that we could not have a cash refund which we were entitled to by law as the goods were faulty and not fit for the purpose that they were sold. The very rude, arrogant owner of the shop told us “his law in his shop is higher than the law in England”. We have contacted Trading Standards who told us he is breaking the law by saying this and we will continue to pursue our refund through the small claims court. Please learn from our mistake. This shop may be cheap but it sells goods which are not fit for there purpose they were sold. AVOID AT ALL COSTS.