About CeX:
Our main services are Electronics store and we are Located at Unit 2, 118 Front St, Arnold, Nottingham NG5 7EG, United Kingdom
Repair Services offered :
Electronics store, Cell phone store, Computer store, Video game store
Trust us to deliver effective solutions at competitive prices!
Address & Location:
Rating:
Reviews:
Bad store selling folty goods, had to replace game after game. You get nothing back for your time. Constantly having to go back wasting my time and money. If your selling broken goods they buy it straight away without checking so good for that. Will not use this store again and yes I have to go again and waste more time to replace yet another game. Pathetic store just want your money.
Response back:
I have replaced yet another game that you said you check and yet again it still don’t work. This is becoming a joke I will be back to get my money back and I will be recommending people to never use this store. You do not check games at all so stop lying. You rip people off all together. IF ANYONE READS THIS DON’T BUY OR SELL TO THIS STORE.
I picked the Arnold branch as it’s the one I visit most. However this is a general reflection of CeX as a whole. I’m also reviewing as a buyer rather than seller. Good points, lots of choice, easy to find, some real bargains and when served always friendly. Negatives, can be over priced for what is essentially second hand goods. Queue especially at weekends can be huge and you find most of staff heads down dealing with people selling stuff and maybe only one serving buyers which can be frustrating. Also online not competitive at all for media purchases due to postage charge per item!!! No group price. So , yes I use them for convenience and choice but not as often as I could with some service tweaks.
Been to multiple Cex stores across the country, managed a pawnbrokers, even done mystery shopping for stores in this industry. Absolutely appalled by the service in this branch. Refused a trade in on a 20 year old console, boxed in near mint condition. This company will find issues that simply don’t exist under the guise that they’re experts and they know better than the consumer. If they don’t want to invest in something that they know will be a slow mover on their inventory, then they will fabricate a fault. Side note, another customer was in there arguing with them about another issue. Stay clear. Buy on ebay and support independants. AVOID.
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