Best Buy in clarence-rockland | Best Phone, Laptop, and Computer Repair Services at Affordable Prices | Quick Fixes

today morning I came to Best Buy to purchase S 24 Samsung . The lady MARIAME show me the phone and they explained all the features and they said it’s 899+ tax and I said OK I want the purple colour they said they have the availability . And they get phone for me when it’s going going to billing is showing 1299. they simply said you have to purchase it online. I asked them the question why are you display and expanding the price and you said it’s 899+ tax on end of the billing why you change your words. then they call the manager JIMI he’s very very rude with me. He simply said you have to purchase an online. I already explained the situation. why you did not saying the same thing to your sales person when he selling the phone, they already expand meeting the 899+ tax he simply said whatever you want to do if you want to complaint, then just go complaint on online I don’t care. This is not the way are not a way to treat the customer.

WORST BUY NOT BEST BUY! Placed an order online to do a quick pick up in store like it is designed to be. The specific cash for online order pick up was closed and was forced to use the customer service which had literally 15 people returning things. I left without my product. Now I am fighting with customer service to get my money back since their automatic cancellation after 3 days doesn’t work which is a total waist of my time. NEVER AGAIN I WILL SHOP AT BEST BUY

Ordered play station 5, with store customer service 6 days ago. I get a tracking # with FedEx, I follow the location of the package says it’s delivered to the store, I receive a text msg to say that the play station 5 has arrived and ready to pickup. I get to the store same day within hours, and waited an hour and they say they can’t find it. Not impressed with them not at all. Very disappointed.