Visions Electronics in lethbridge | Best Phone, Laptop, and Computer Repair Services at Affordable Prices | Quick Fixes

EDIT: Changing my previous salty review because Kerry was quick with a resolution and completely understood my frustrations especially with gas prices. I very much appreciate him rectifying the situation and I can confidently say he has won our business back. Again I apologize for the slight attitude.

Pretty upset at the moment. My partner and I went in to purchase a high end TV and it would not fit in our vehicle so we went back to Fort Macleod to borrow a larger vehicle and I had called to say we would be back right at closing time because of the timing and driving. So we drove all the way back just for them to be completely closed up and all gone at 6:05. Terrible business etiquette to not wait 5 minutes for an already purchased item. Last purchase from this store.

We bought our second TV from Vision and we are very happy with the service. They have great Black Friday and Boxing Day deals. Great collection of appliances and electronics. Workers are knowledgeable and helpful. They handle customers very patiently. Today Matthew helped us to choose right TV and he seems quite knowledgeable. I just don’t like there warranty money back policy. Basically you will get store credit if you didn’t use your policy in 5 years. For store credit you should apply online after 5 years and one month. Workers helped you to put your purchase TV in your vehicle.
I hope will get good customer service if required in future. Excellent location with many parking spots available.

Thanks to Matthew and the friendly staff at Visions for helping me choose a new tv. They have plenty of tvs on display to compare, and are very knowledgeable and helpful in answering any and all questions. Am happy with the new hisense U78N(2024 model) tv I purchased yesterday, as the picture is very bright and crisp with no motion blur. Also worth mentioning is that they offer a second year of warranty at no extra cost.