PC Girls Computer Services in moncton | Best Phone, Laptop, and Computer Repair Services at Affordable Prices | Quick Fixes

I received both good service and very competitive prices from PC Girls in the past so decided to give them my business rather than a a big chain like Staples. However this time…

1) Took my new and old computer in for a data transfer, When I went to pick them up I was told Microsoft Outlook email was not supported by my internet provider – Rogers.

I told her my wife bought the same computer three weeks earlier (from Staples) and Staples did the data transfer and Outlook was running fine on her computer. I was told Rogers must have changed in the last three weeks.

I took my computer to Computer Tech Experts and Mark installed Outlook on my new PC in about five minutes while I waited! Not sure why PC girls were unable to do so…

2) PC Girls charged me $172.50 to do the data transfer!!!!

Staples charged my wife $80 for the data transfer. Her old computer had way more data on it than mine!

Mark at Computer Tech experts told me his charge for the data transfer of my computer would have been $65.

Summary: I was charged more than double than either Staples or Computer Tech Experts would have charged by PC Girls for a Data Transfer that was not even completed! When I asked politely if PC Girls would do a price adjustment it was denied……

Yesterday I wrote a very direct and pointed review of this business. All negative!
Today I must walk back that review some.
I received a call from the manager today regarding the review. Surprised me, never had this happen before.
Turns out Dawn-Marie (spelling) is very very emotional about their service , who’s like that anymore???
Took only a couple of minutes to realize she was serious. And, explained the situation from their understanding and attentively listened to my frustration.

Point is, sometimes things just don’t line up right. Good to have managers like this to remind us that there are still a few businesses who deserve good treatment, even if they mess up.

Overall, got my laptop back same day and works as it should.

I will refer this business and use it again if necessary.

I just want to say WOW! This place is absolutely amazing. I had an older laptop that was due for a few upgrades and these guys have went above and beyond my expectations with getting my issues resolved. These guys have helped my slow running machine feel like a brand new piece of equipment again. The staff was extremally helpful and really took the time to make sure that i understood was taking place and what was needed for my laptop. I have since brought all of my house hold computers to these guys. Bravo, You guys rock! 🙂 PC girls truly are the Queens (and Kings) when it comes to computer repairs, installs ect.