About WOW! mobile boutique:
Our main services are Cell phone store and we are Located at Pine Centre, 3055 Massey Dr, Prince George, BC V2N 2S9, Canada
Repair Services offered :
phone repair
Trust us to deliver effective solutions at competitive prices!
Address & Location:
Rating:
Reviews:
When it comes to good help nowadays, especially in customer service you don’t always receive it. I have fortunately come across the young man who values his job his company and takes pride in his work, his abilities and goes above and beyond to help his customers Jesse is the young man at the Pine Centre mall kiosk for koodo this company needs to really look at their employees. Jesse has gone above and beyond for me more than once for more than one phone.
More than once, he has reached out to see how I am making out with the troubles. I have been having even though there are times he cannot help me. He has many suggestions and points me in one or the other direction to get help.
When I explain to him about the reps on the phone with koodo how they have failed me in their abilities, their knowledge and their help. he jumps in and does his best to represent the company and himself. He takes pride in his work and the company he works for . Jesse has apologized more than once for the incompetency of the Koodo reps on the phone that I have had to deal with and had absolutely no resolution to my problems.
One of the gentlemen who promised me a call back- booked an appointment with me never did call -another rep said in 3 days I’d have my new phone. which she never ordered or made notes on the file about it. Jesse went so far as to apologize for him and the service I’ve received. I explain to him that has nothing to do with him and he owes me no apology for someone else work ethic and abilities .His responses was “I represent koodo as well”. Way to go Jesse ! you are a true team leader
This company needs to acknowledge workers like him and show their appreciation in some way. You may have many employees koodo in this company but people like Jesse who represent their companies in a very strong positive way are few and far between !
More than once, he has reached out to see how I am making out with the troubles. I have been having even though there are times he cannot help me. He has many suggestions and points me in one or the other direction to get help.
When I explain to him about the reps on the phone with koodo how they have failed me in their abilities, their knowledge and their help. he jumps in and does his best to represent the company and himself. He takes pride in his work and the company he works for . Jesse has apologized more than once for the incompetency of the Koodo reps on the phone that I have had to deal with and had absolutely no resolution to my problems.
One of the gentlemen who promised me a call back- booked an appointment with me never did call -another rep said in 3 days I’d have my new phone. which she never ordered or made notes on the file about it. Jesse went so far as to apologize for him and the service I’ve received. I explain to him that has nothing to do with him and he owes me no apology for someone else work ethic and abilities .His responses was “I represent koodo as well”. Way to go Jesse ! you are a true team leader
This company needs to acknowledge workers like him and show their appreciation in some way. You may have many employees koodo in this company but people like Jesse who represent their companies in a very strong positive way are few and far between !
Last week I dealt with Brandon and Jessie, I was helping my Uncle change providers and purchase a new phone. These fellas were so knowledgeable and helpful and made this experience so enjoyable. I set everything up with Jessie and Brandon over the phone so when my Uncle went in it was a simple process. They went above and beyond. I will recommend them and I myself will be going back! Thanks fellas for everything
Had a very great experience dealing with Taylor at wow. He was very helpful and knew what he was doing. I will deal with him anytime and let other people know that he is a great customer service person to deal with at wow mobile boutique.
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