The Mobile Shop in wasaga beach | Best Phone, Laptop, and Computer Repair Services at Affordable Prices | Quick Fixes

It was great at first, but when the phone stop working at 13 days later, they wouldn’t do anything at the store, even before the 15 days was up. I called our service provider and they added to the account saying to change the phone cause its under the 15 days and also found out they didn’t even added our warranty to the plan, even says it to on the paper work it does. Went back to the store in and they agrue with me and still would do a damn thing. I called my provider and they gave me 3 months of free service, but I still needed to pay off this phone, to get a new phone. I will never go back to THE MOBLE SHOP at SUPERSTORE in WASAGA BEACH.

Was not told about the extra fee for activation and was surprised to see the first bill of extra money which I should have been told about when purchasing the phone. Also there was a ad that if you purchased the A53 Samsung phone under Koodo that you could receive up to 100,000 PC Optimum points and I received 0 points. The people working at this mobile shop need to fully explain everything in more detail instead of just worrying about making a sale. Will shop elsewhere from now on.

Worst service ever especially if you get the larger guy with glasses. How he got a customer service job is beyond me- so miserable and unapproachable and unfriendly. I use to go here for all our families upgrades- and now I will never take our business there again. He’s so rude and condescending. I’m appalled anyone could think he’s event remotely friendly enough to put in a public job.