Tektroniks in waterloo | Best Phone, Laptop, and Computer Repair Services at Affordable Prices | Quick Fixes

One of the most helpful and honest computer repair businesses I’ve ever had the pleasure of dealing with. I sent an email with my issue and listed the different troubleshooting methods I had attempted, and I requested that Tektronics take it in and look at it. Instead of taking in my laptop, I received an honest response back, stating that it sounded like there was not much left I could do. After a few emails back and forth, I received great advice that helped guide me through the issue, and I was ultimately able to save my computer.

Very fast responses, and very honest business owner. I will definitely come back for any future issues I encounter.

I am going to gush about this company and my utterly fantastic experience. Let’s start with John. Dedicated, Master of problem solving, over the top helpful, fast and a wealth of knowledge.
My Rig is built by an independent company who worked with John, so my warranty remains intact. Had an issue that was a brain twister and John buckled up and found the problem.

I am so grateful for all the help and support and I can’t recommend this service enough. 24 hour turnaround in my case and my PC is 100% perfection.

Thank You from the bottom of my old gal gaming soul!
Felix and Berani also seem to appreciate it.

As I do rely on these reviews to help guide my assessment regarding who to call for support, an average 5 rating suggested Tektronix was the right place to call. Upon mutliple calls the last one even suggesting a quick text message if he is unable to do the work, after more than a week I still have not had a response. Although I can’t comment on the actual work, I can comment on an extremely poor customer experience. I can only assume this lack of interaction is a symptom of a poor attitude towards potential customers. Not good.