Ereader Store in Detmold | Best Phone, Laptop, and Computer Repair Services at Affordable Prices | Quick Fixes

I was considering ordering a new product (Onyx Boox Note 5) that wasn’t quite on the market yet. So I sent an email asking if this was already available or if this would be a pre-order. Waldemar replied to say that they are expecting their first shipment on Friday. Based on his fast reply, I went ahead and ordered it.

Thanks again, Waldemar. It’s cool asking a question and getting an answer.
I support good customer service!

Edit: Shipping was fast! Great product! Great service! What more could a consumer hope for? Highly recommended!

Quick delivery (placed order on the weekend & received it Wednesday morning, within Germany) and I seem to have received a cover for my tablet for free as well. Similar to a previous reviewer, I was uncertain about ordering from an unknown store, but then I found out that the owner is a well known person in the e-reader world & well, my order arrived quickly and with a freebie. Great service!

(I did use paypal for their buyer protection policy just in case, but I didn’t need that as everything went smoothly)

The delivery was almost too fast: I ordered on Monday at night (~11:30 pm), and received my order within 48 hours (on Wednesday in the afternoon)! This was just a shipping from Germany to the Netherlands, but still this was an international delivery and also during the COVID-19 period. That definitely caught me by surprise, in a positive way. Also, the prices are very competitive. The products are the official ones, of course, so you get what you expect. There are no complaints from my side.