About Vodafone Shop:
Our main services are Cell phone store and we are Located at Wilhelmstrasse 3, 72764 Reutlingen, Germany
Repair Services offered :
Cell phone store, Cell phone accessory store, Internet service provider, Telecommunications service provider, Telephone company
Trust us to deliver effective solutions at competitive prices!
Address & Location:
Rating:
Reviews:
Absolutely horrible
From the moment I was sold twice the same contract for the home internet and telephone, the “employees” of the shop couldn’t deal with any problem I was coming to them with. Every time the “polite” recommendation was to go and check online how to do anything: return the extra router, change the tarif parameters, etc.
None of the “employees” speak proper English, German is understandable, but not even remotely enough for a customer service level.
Even the behavior shown towards their customer was giving the impression that I was annoying them by my mere existence. So, every time a discussion came down to an “employee” directing me to deal with an issue on my own, unless I would want to purchase something. Otherwise none of the many problems with the devices and services have been taken care of by the gadget-sellers of the shop. I’m not even starting about the horrible organisation of the installation service (had to take three days off to catch the “master” installing the router), or the speed of the DSL connection…
Finally terminated my contract with Vodafone and am very much happy to never deal with them ever again.
Thank you.
From the moment I was sold twice the same contract for the home internet and telephone, the “employees” of the shop couldn’t deal with any problem I was coming to them with. Every time the “polite” recommendation was to go and check online how to do anything: return the extra router, change the tarif parameters, etc.
None of the “employees” speak proper English, German is understandable, but not even remotely enough for a customer service level.
Even the behavior shown towards their customer was giving the impression that I was annoying them by my mere existence. So, every time a discussion came down to an “employee” directing me to deal with an issue on my own, unless I would want to purchase something. Otherwise none of the many problems with the devices and services have been taken care of by the gadget-sellers of the shop. I’m not even starting about the horrible organisation of the installation service (had to take three days off to catch the “master” installing the router), or the speed of the DSL connection…
Finally terminated my contract with Vodafone and am very much happy to never deal with them ever again.
Thank you.
cheating cheating cheating,only cheating,bad service.bad stuffs.
I went to shop in order to lower my monthly cost.but at the end,according suggested from sales at shop,they use my name and made additional 7 contract. For my husband additional 4. at the end, we paid each month double as before over years.
Cheating and play game with you.they CAN NOT give you professional suggestion.only CHEATING!!! Once their cheating has been fund out, then next step is showing your unfriendly und aggressive face. Their standard answer will be : We don’t know, we have no way, the store manager is not there, we can’t handle it.
As a customer over 20 years, we had a lots of contact with different VODAFONE shop. THIS ONE IS WORST ONE.
This shop can’t solve your problem, every time visit makes suffer and regret. DO NOT GO TO THIS SHOP.
I went to shop in order to lower my monthly cost.but at the end,according suggested from sales at shop,they use my name and made additional 7 contract. For my husband additional 4. at the end, we paid each month double as before over years.
Cheating and play game with you.they CAN NOT give you professional suggestion.only CHEATING!!! Once their cheating has been fund out, then next step is showing your unfriendly und aggressive face. Their standard answer will be : We don’t know, we have no way, the store manager is not there, we can’t handle it.
As a customer over 20 years, we had a lots of contact with different VODAFONE shop. THIS ONE IS WORST ONE.
This shop can’t solve your problem, every time visit makes suffer and regret. DO NOT GO TO THIS SHOP.
In that shop they make on my name 8 contracts and i suggest go away from that shop. Generaly Vodafone is great network but now i see i am not alone in this. GIRL WHO is boss there make contracts on other people. Scam. Stay away from that shop! WHO need 8 contracts all make in that shop. Its a shame. I go to Court. O yes!!!
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