Acces Electronique DDO in dollard-des ormeaux | Best Phone, Laptop, and Computer Repair Services at Affordable Prices | Quick Fixes

I am seriously disappointed with Acces for their extremely poor and rude aftersales service. I purchased a Panasonic headphone and the warranty clearly states that they’re required to accept the product back within 12 months of purchase. However, despite my valid receipt and warranty, their manager refused to accept it, claiming that their policies are not “controlled” by Panasonic, despite the warranty stating the vendor must take it back and exchange it for a new one.

It’s such a shame to see a great brand being represented in such a bad manner. The manager was extremely rude, shouting at me from the beginning and refusing to give any explanation as to why or how, kicking us out of the store with absolutely no respect or integrity.

I won’t be shopping here again and I suggest others do the same.

I always love visiting Access Electronics. There is always something that I find interesting. Most times I just go to see what new products that they have, but I usually end up buying something that I need. On this last visit I saw that they now sell Milwaukee 18V cordless tools along with the Ryobi 18V cordless tools that I already knew they were selling. Whether you need something or not, it’s always been a good place to visit and browse what’s on their shelves. Their inventory is now 25% greater than at their previous location.

The store is closing on June 10,2023, permanently. I hope they will find a new location to open. I have been going to that store for the past 10 years. It’s a great store for hobbies, and to do creative projects, they had many raw materials to do so. Nice to have a store like that in the area near you, and I didn’t have to travel to Addison far away from me. Good luck