All Things Mac – Apple Mac repairs, set up and support. in Banstead | Best Phone, Laptop, and Computer Repair Services at Affordable Prices | Quick Fixes

A great find! My iMac that is 10 years old was not loading up and starting to make a noise. I spoke to a few ‘apple specialists’ but none gave me the confidence and comfort that Jason did. So I went ahead and asked Jason to have a look and see if he could bring my computer back to life.
Jason was very friendly and done a diagnostics free of charge in front of me. He explained where he thought the problem was, the solution and how much it would it cost. Now of course, as we all know, one thing can lead to another to another so you never know how big the problem is. But Jason was confident and I believed him.

3 days later (over Easter weekend i may add!), Jason emailed me to say my iMac was complete and ready…he even promised it was like when I first bought it from Apple. He replaced the hard drive as expected, but also he found another part faulty and so he replaced this too. However, Jason had stuck to his word and the cost was as he had said and that was all he was charging.

My iMac is back! It really is like brand new and works perfectly. An outstanding service, very reasonably priced and a genuine apple expert with a friendly approach. Thank you and I’ll have no hesitation in telling people about All Things Mac.

I’d leave 0 if I could. Booked in for a free diagnostic service. He didn’t quote me he just went ahead and serviced it then tried to charge me PS120. I refused as I hadn’t agreed to any quote and he refused to let me come and collect my laptop until he had ‘reverted’ the service. Which I was absolutely fine with as again, I just wanted a diagnosis. He was refusing to allow me to collect it asap and wanted to withhold it for a few days, despite this my partner went to retrieve my laptop as he made me feel very uncomfortable and has a very unprofessional attitude. Fortunately his partner was home and not him so we were able to retrieve it but I really recommend going to a legit business / Apple Store instead. The whole experience was very strange and anxiety inducing. I’m so happy I’ve since been able to get into it as he also out of spite changed the password so I couldn’t get into it. I also have texts showing all this as he will most likely have a defensive response, do not trust this service!

From the couple of experiences I’ve had of All Things Mac, I can say that Jason is now my ‘go to guy’. We had a failed Hard Drive replaced in our old iMac which enabled us to work faster on Zoom all through Lockdowns with no problems. More recently Jason fitted a replacement battery to my retro MacBook Pro in 24 hours with a free health check. He then resolved a problem remotely, which was with the Music App, MacBook to iPhone which was a great lesson. Jason has a really nice way about him, he’s considerate, generous & knowledgeable. Many thanks!