About Apple Highcross:
Our main services are Electronics store and we are Located at Upper Mall, Highcross, Leicester LE1 4FT, United Kingdom
Repair Services offered :
Electronics store, Computer repair service, Mobile phone repair shop
Trust us to deliver effective solutions at competitive prices!
Address & Location:
Rating:
Reviews:
Wow what a difference! The lovely young lady (Nima I think) was so welcoming – she had only been working four weeks but obviously the training here is excellent. I am in my seventies and not in any way techno educated. She listened very carefully and did exactly what I requested – no high pitch sales talk – just updated my phone as requested. Her explanations were brilliant in simple understandable language. I was then taken to another desk where an equally helpful young lady (sorry didn’t get her name) transferred all my info from my old phone to my new one. I was in the very busy shop quite a while and extremely impressed with the ambience and pleasant efficient staff – well done Apple for showing what customer service should be all about. I would not hesitate to return in the future.
Shop was busy when I visited, i was greeted by a staff once I walked in and asked if he could help me with anything, which was really helpful as I wanted to buy a phone, not much assistance needed as I knew exactly what I wanted, so transaction was extremely straightforward and easy. Staff was polite, helpful and professional (I’m so sorry I didn’t catch his name)
Store was very clean and spacious, full of up today technologies and it’s a happy place.
All staff looked smart and most were interacting with customers.
Highcross shopping centre has plenty of parking spaces, a little more expensive than other car parks in city centre, but it has lifts and only across the bridge from car park to shops, it would be easier and safer for elderly, families with young children and disabled people.
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