Apple Jungfernstieg in Harvestehude | Best Phone, Laptop, and Computer Repair Services at Affordable Prices | Quick Fixes

The most disgusting and humiliating experiences in my life, don’t buy anything here!

I came to buy AirPods, new iPhone and Apple Watch for my birthday, 40 minutes I was trying to attract attention of any manager who pretends to be very busy and don’t look at clients at all on both floors! Eventually I interrupt talking of 2 managers and ask if I will buy in their shop, do they work with GlobalBlue? Arrogant manager chewing bubble gum, listening music in his headphones even didn’t turn to me and answered with laugh: “To use GlobalBlue, first you need to buy something!” And turned away from me even didn’t ask if he could help me or what I wanted to buy! What??? I was staying with bunch of cash money on my birthday trying to spend around 2,500 euro and I literally can’t! Nonsense!

First time in my life I see such awful attitude and absence of elementary service, I cant believe Apple in the center of Hamburg is like this! So I decided to not waste most of money here, went to another “very busy” manager and took only AirPods with receipt for GlobalBlue (also no help or assistance with it), cause I wanted rare green color and I can’t buy it at my hometown, and now every time I use my headphones, I remember this awful experience, no joy from buying and using. As I see from reviews, I’m not the only one(( Buy online, but at another shops, but NOT here!

Just got a few items & my iPhone screen glass replaced by a positive blond guy and a very nice blond lady
Earlier today I’ve got a great in-depth consultation over the phone from an Apple Jungfernstieg hotline Agent Max and I would love to complement both in-store and hotline teams! Both are very helpful, friendly and go out of their way to meet customers needs
I feel taken care of in a very professional manner and will come back again

If you need any apple device or an accessory for it this is the place for you. Two floors where you can test the devices supported by nerdy support, touch and breath the apple experience. I was looking for an iPhone XR cover and this is the selection I got in front of me. I also found d an iPad cover and if I didn’t escape I was almost buying also a new iMac