About Asus Computer GmbH:
Our main services are Computer service and we are Located at Harkortstrasse 21 – 23, 40880 Ratingen, Germany
Repair Services offered :
Computer service
Trust us to deliver effective solutions at competitive prices!
Address & Location:
Rating:
Reviews:
Hi, I have sent my ASUS ZenBook 14 UX431FN three times to the service center. Five hardware parts have been already replaced within one year. Still, it has a lot of problems. It has still issues with the keyboard and mousepad. I lost most of my time because of these issues. Again I registered a complaint one week ago but unfortunately, the RMA department is not responding at the moment. They are making it very delayed as they know my warranty will be over after some days.
Definitely a bad experience. A simple keyboard repair will cost the same as a new computer. They are abusive and incompetent. I had not read the reviews until today. I have realized the poor service they have. It is unfortunate because they have very nice and attractive equipment. But nothing to do with such simple repairs, it is an exorbitant price. I really do not recommend it.
i don’t really understand who is responsible for the technical support for products sold in belgium. I would like to know it because it has been 6 months i cannot login into the global download center website. that, and a lot of other issues with their website and products
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