Austin Computers in Rockingham | Best Phone, Laptop, and Computer Repair Services at Affordable Prices | Quick Fixes

Every time I’ve ordered from Austin Computers I’ve had to ring up as they don’t ship orders in a timely fashion.

I made a small order of a few ram sticks for express shipping, waited for 2 weeks and it was still pending. I had to ring up and they told me they’d contact the warehouse and get back to me. No call back. Two days later it was finally marked as shipped, however I did not receive a tracking number. I email their sales team, no reply. A few days later I ring up again, and they put me on hold to check with the warehouse, turns out it hadn’t even been shipped yet and they then put it in for waiting for pick up from the courier, yet for some reason they couldn’t provide me with a tracking number.

A few days later and I finally receive my RAM. Avoid purchasing from their store unless you want a headache. Just under a month for express is ridiculous.

I arrived and received a friendly greeting. I explained the issue that I had with my laptop. He endeavored to provide solutions, but unfortunately as I thought, my laptop would not for fill the task. We discussed other options and he also confirmed his recommendation with another technician.
I purchased a new laptop and other items, from my previous research the price was very competitive.
I have setup the laptop and external equipment without any issue and it work amazingly.
Unfortunately, I didn’t get the name of the young gentleman that assisted me, thank you for your outstanding service and advise.

Alex was absolutely amazing and so helpful with fixing our PC and installing products. He was professional, knowledgeable, respectful and showed us amazing customer service the entire time we have been here. Recommend him and Austin Computers in Rockingham to everyone who needs to purchase products or needing help with anything to do with computing! Massive thumbs up!! Very happy customers!