Best Buy Express in owen sound | Best Phone, Laptop, and Computer Repair Services at Affordable Prices | Quick Fixes

Christmas shopping!
2 days before Christmas.
Sign says open till 5pm
Got there at 4:45pm.
Store closed, front door locked and both employees standing at the front counter chatting away (not shutting down and cleaning or doing cash tray money count)
Just seems like they closed early to be gone at 5pm rather then open until 5pm and then shutdown, clean up and leave.

This town already has limited availability for shopping in any season let alone Christmas season. Plus alot of locals start work before they open and quit after they close during the week.
Weekends are the only time to shop some of these stores.
Was very disappointed the employees felt they needed to get home 15 minutes early at the expense of the stores reputation.
Somebody needs to have a chat with their employees that were working Saturday evening before Christmas. (2023)

I used to go to this store/location alot years back. Seems it’s slowly becoming less customer friendly over the years and more so recently.
Glad I travel to Barrie often and can skip going here 99.9% of the time from now on.

I needed a new phone, after spending wasted time on the phone with Kudoo I went to the source.
Barry greeted me with a smile and proceeded to deliver everything I needed. Chris was also adding his expert opinion as needed.
I left sores with a new phone and very pleased with the friendly service and expert advice. Thank you very Chris for making my day.
Sharon Baskey

We were having issues with our old internet provider so we went to The Source in Parry Sound to speak to Barry (our neighbour referred him to us). He was very helpful with his knowledge and he was super friendly too! So far, the new internet provider is doing great so greatly appreciate all Barry’s advices and help! Great job Barry and thank you!