Best Buy Mobile in greater napanee | Best Phone, Laptop, and Computer Repair Services at Affordable Prices | Quick Fixes

Story time. So I have a Samsung A50 that doesn’t like to charge. My plan was to buy a wireless charging dock. I get told by The Source that my A50 was the last Gen to NOT HAVE wireless charging, so I need a new phone, new plan, etc. No. NoNo. NOOOO!!
So I pop into Best Buy and the guys plug in my phone and it starts charging immediately so I thought “Maybe I just need a new cable?” These guys sell me a cable but tell me “It’s dusty in there, take it to Mobile Klinik and they will clean it out for you.” So I do, and after pulling a “full rabbit warren worth of dust bunnies ” out of the ports NOW it FAST charges.
So these 2 guys at Best Buy got me from A. The Source “You need brand new stuff!” to B. You might need a new cable but probably just need a cleaning.

So I went from planning to buy a charging dock, to avoiding a new phone and plan, to getting a FREE cleaning to solve all issues!
Kudos and mad respect to Charlie and Tyler. These 2 guys saved me a lot of expense when money is tight. I’ll remember to return the favor and upgrade through Best Buy in the future, but in the meantime I’m rocking this A50 until the charging port FALLS OUT!

Thanks again for the advice and tips Charlie and Tyler, my boys

My boyfriend and I came to the store on Black Friday to upgrade our cell phones. Although the store was crazy busy, we had a great time. Not only were we able to upgrade our phones, the staff were all very welcoming and helpful and we had a lot of fun talking with the gentleman helping us. Also, he was more than willing to answer our endless questions and helped us decide the best phones/plan we should get. We left very happy and would definitely return. Thanks guys! =)

What a poorly run outfit this is. I tried to buy a cell phone before Christmas and it was horrible service .went to Bell and got my phone next door in 15min.. New year I get a case from best buy but once again they don’t want my money I guess.
So I had to write an edit it’s May now and I had to go in there the other day. The one employee was actually really helpful with my daughters purchase and I was surprised she answered all my questions and helped.