About Boulanger Dijon Toison d’Or:
Our main services are Appliance store and we are Located at Porte 8, Centre Commercial, 21000 Dijon, France
Repair Services offered :
Trust us to deliver effective solutions at competitive prices!
Address & Location:
Rating:
Reviews:
I RETURNED THE BATTERY AND THE CHARGER THE NEXT MORNING. I WAS TOLD THAT I SHOULD LEAVE THAT AT THE SHOP AND IWOULD BE CONTACTED AS SOON AS THEY HAVE BEEN CHECKED. WEEKS WENT BY WITHOUT ANY CONTACT FFROM THE SHOP. THEN I DROVE TO THE SHOP TO CHECK AND I WAS GIVEN THE BATTERY BACK WITH AN EXTRA PART OF THE CHARGER THAT DID NOT LOOK NEW. WHEN I GOT HOME, I TRIED CHARGING MY BICYCLE BUT IT DID NOT CHARGE.
ALAS! I HAD TO DRIVE TO DIJON AGAIN TO COMPLAIN THAT BICYCLE DOES NOT CHARGE. THEY TOLD ME TO LEAVE THE BICYCLE AND THE CHARGER AT THE SHOP AND THAT I WOULD BE CONTACTED ONCE EVERYTHING HAS BEEN CHECKED. AFTER A WEEK, I WENT BACK TO THE SHOP AND I WAS TOLD THAT THERE WAS AN ELECTRICAL PROBLEM WITH THE BICYCLE, WHICH HAS BEEN SORTED OUT. I THEN TOOK BACK MY BICYCLE AND RODE IT, BUT THE NEXT DAY IT WOULD NOT CHARGE FULLY EVEN WHEN I CHARGED THE BATTERY OVERNIGHT. I CONTACTED THE SHOP AND I WAS TOLD TO BRING THE CHARGER AND THE BATTERY BACK AT THE SHOP.
I AM STILL WAITING FOR CONTACT FROM THE SHOP. WHEN I WENT TO THE SHOP AGAIN TO CHECK, I WAS TOLD BY A GUY AT THE AFTER SALES POINT THAT THEY DO NOT KNOW EHN I WILL GET MY THINGS BACK. THIS HAS BEEN A NIGHTMARE! I THINK THE SHOP SHOULD JUST REFUND ME MY PURCHASE PRICE AND TAKE BACK THE BICYCLE AND ACCESSORIES BACK SO I CAN BUY AN ELECTRONIC BICLE SOMEWHERE ELSE.
I HAVE EXPERIENCED ENOUGH PROBLEMS ALREADY WITH THE SHOP. IT IS A TOTAL NIGHTMARE, AND I HAVE LOST ALL CONFIDENCE IN THE SHOP SERVICE AND AFATER SALES CUSTOMER SERVICE. IT’S ALMOST CHRISTMAS AND I STILL CAN’T USE MY BRAND NEW BICYCLE.
REBECCA N. GEOFFROY
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