Canada Computers & Electronics in north cowichan | Best Phone, Laptop, and Computer Repair Services at Affordable Prices | Quick Fixes

Worst shopping experience ever,

On December 11th, I purchased a CPU cooler at Canada computer; after the installation, the PC won’t boot to win 10; I needed to press F12 and select the boot managers; therefore, I sent the PC to them for technical support take a look. On December 13th around 3:20 PM, before I went to the store, I gave them a call that I was coming in 10 mins; the two gentlemen who sat behind the services counter refused me to do the quick check due to poor space management? and only told me to leave the computer with them, and it will take two to three days for them to finger out why; from my point of view, this is not only lack of internal communication but also no service want to provide to the customer, all they care is the money but F your service.

If you read the comments, please save yourself valuable time and money not going there; Memory Express will be a good alternative.

Thanks

Good luck trying to get them to honour their defective exchange policy. I heard every excuse in the book. I had an issue that ended up being that it affected the Lenovo Legion Pro 5 laptops (Keyboard intermittent disconnection). They took the device and said they could not replicate (even though we had video proof and offered to show them). Even Lenovo couldn’t figure it out and said to go to them for return. Luckily the issue was eventually fixed by disabling some hardware features in windows, after more recent similar issues popped up online and a solution was found. Regardless, the entire time they just played dumb and said there was no issue that everything was working perfectly.

Kristian in Kingsway Canada Computers helped me to upgrade my gaming PC & did the cable management. I used to buy things on Amazon but it was a wise decision to purchase in CC because of the staffs they have.

The guy, Kristian, who helped me to select components is very knowledgeable. In view of how many way things could go wrong in terms of compatibility & cost efficient, Kristian really saved me & my PC. Also the cable management he did for my PC, that makes it’s future expansion much easier. I cant thank him enough to build a solid foundation for my PC.