About Carphone Warehouse within Currys PC World:
Our main services are Cell phone store and we are Located at Apex Retail Park, 2, Twickenham Rd, Feltham TW13 6JH, United Kingdom
Repair Services offered :
Cell phone store, Telecommunications equipment supplier, Telecommunications service provider
Trust us to deliver effective solutions at competitive prices!
Address & Location:
Rating:
Reviews:
I came to this store at around 12 p.m. on July 14, 2024. I entered the store and noticed three agents engaging in gossip and not doing anything else but that. I was looking to purchase an item from the electronic department. I noticed all 3 agents were free, so I approached a lady called Vaneeza! She told me she was serving another customer, but there was no sign of a customer. I then waited for someone else to ask if they could be of assistance; however, no one moved, so I asked again if anyone could help. With no eagerness to help, the gentleman assisted us, but no resolution was given. I then noticed the same lady, Vaneeza, approach other customers who entered the store and ask if she could help! I was upset by this, as I found it extremely unacceptable and discriminating! I then asked for the lady’s name, and she then said I’m with a customer, but I could help. It was a little too late; I am a customer and came to spend, so the least I expected to receive was respect.
I have all of my home electronics and electric goods from Curry’s. I went to buy my wife a present for her birthday today and the expert showing me the products on a small tablet just left me hanging and went to chat with his mate. An old lady came and she tried to help me, but unfortunately dealing with products of such kind was absolutely out of her reach /apple gadgets/.
The expert boy did not say “Hello!” or perhaps “How are you?”. He just said: What do you want?
What I really want is a good service, respect and basic manners. What I get is ignorance, disrespect and lack of basic understanding of what customer service is.
Therefore, good bye, Curry’s. Somewhere on your way you have completely lost it.
The expert boy did not say “Hello!” or perhaps “How are you?”. He just said: What do you want?
What I really want is a good service, respect and basic manners. What I get is ignorance, disrespect and lack of basic understanding of what customer service is.
Therefore, good bye, Curry’s. Somewhere on your way you have completely lost it.
angenika (carphone manager)WAS BRILLIANT!
She always put customer service first,she was fast,efficient and helpful for our whole visit.I highly recommend her. Thank you for your help
p.s. I hope I have spelt your name correct
She always put customer service first,she was fast,efficient and helpful for our whole visit.I highly recommend her. Thank you for your help
p.s. I hope I have spelt your name correct
Have you been a client at Carphone Warehouse within Currys PC World, take a moment and rate their services below :