About C&C Pau – Apple Premium Reseller:
Our main services are Computer store and we are Located at 1 Pl. Georges Clemenceau, 64000 Pau, France
Repair Services offered :
Trust us to deliver effective solutions at competitive prices!
Address & Location:
Rating:
Reviews:
Below expectations from the service department;
1 Booked online appointment for replacement phone battery (all details of phone supplied) and expected a couple of hours.
2 Upon arrival was told that they would see if they had one in stock!! No they didn’t but would try to get one in later that day.
3 I went back later and left the phone with them and collected next morning as arranged – no problem with the replacement, but
4 No information given about initial charging method to ensure battery gives optimal performance.
5 No apology upon collection for the original lack of competence in ensuring the part was available before the client arrives.
Apple, with all its gloss and cost should be able to do better than this — shambolic.
1 Booked online appointment for replacement phone battery (all details of phone supplied) and expected a couple of hours.
2 Upon arrival was told that they would see if they had one in stock!! No they didn’t but would try to get one in later that day.
3 I went back later and left the phone with them and collected next morning as arranged – no problem with the replacement, but
4 No information given about initial charging method to ensure battery gives optimal performance.
5 No apology upon collection for the original lack of competence in ensuring the part was available before the client arrives.
Apple, with all its gloss and cost should be able to do better than this — shambolic.
Terrible costumer service .. Fake publicity (offer on the internet and when you arrive to the shop they say is non existent), no comunication between the employees, one gave me information totally different than the the other seller … even they were next to each other … one said bring your old phone back and we give you a discount and immediately the other seller said no is not true we don’t do that …
I don’t know what to say. Today I went to this store because the volume of my phone was very low. The transaction was good, but he told me it would cost approximately 200 euros. Then I went to another store and the problem was solved in a minute. He did not take a single euro. It was free and the volume came back very loud
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