CeX in Dorchester | Best Phone, Laptop, and Computer Repair Services at Affordable Prices | Quick Fixes

Went in this afternoon to pick up some games, which was fine but the guy who served me came across a bit rude. When he had finished serving me he just put my stuff on the side so I asked for a bag. Sale finished and he looked down writing something. I packed my bag and said “Thank you, bye” with a smile. He didn’t even flinch or look up. I was so embarrassed as the guy behind me heard and saw and I had to walk off after being completely ignored. Polite customer service or even just a smile goes a long way. Especially as I was polite, smiled and had manners. I get that people can have a bad day but the people you are serving could also be having a bad day. Just smile & look like yoj want to actually be there.

Went in on the 14 August, 2024 early afternoon, seeking help for the right parts for our new gaming computer. The two members of staff behind the desk were not only incredibly helpful and kind but they helped significantly and found us the parts we needed immediately. I only just moved to the Bournemouth area but finding people this determined to make our lives easier was so great and exceptional customer service.

I’ll be getting all my game and tech from here moving forward >>> very happy

Bought a mobile phone from them recently later i discovered that the battery is not good, took it back to the store they refused to give me a refund and they said it works well, staff weren’t nice at all l made an official complain to the company but no help at all they stick to each other so what i did is i put the phone in the bin and i am not buying from this company anymore .