CeX in Droitwich | Best Phone, Laptop, and Computer Repair Services at Affordable Prices | Quick Fixes

Very disappointed with this cex store for many reasons : I went there a few months ago to buy some doctor who dvds, changed my mind a few weeks after and decided to try and return a few of them, I was told I couldn’t return them as you only have two days to return goods from change if mind, that annoyed me but I went there early this week and attempted to buy a james bond DVD (For your eyes only) I had checked online 2 minutes before I entered the store and it stated they had it in stock at this store, got there couldn’t find the DVD case on the shelf, so I went to the counter to make sure they had it, they were stating that if they have a DVD in stock the case will be on the shelves which isn’t the case at all as numerous times I have been and they haven’t had it on the shelf, but on the side collecting dust turns out they didn’t have the case but only the DVD which is pointless as it a collectors set and the spine makes up a logo, very disappointed and will not be returning in a hurry. Do better cex

I recently upgraded my mobile phone and went to CeX to see if they would buy my old one. I had already given myself a benchmark price of PS20.00 or better, otherwise I would put it on eBay instead. CeX offered me PS42.00 cash or PS54.00 store credit. I was delighted and took the cash. Note that it is a 40 minute process while they check the phone over. I did make sure that the phone was boxed as new with all the original accessories, and a spare screen protector as they take the one that’s on the phone off. Also, make sure that the EMEI numbers and bar codes are clearly legible. I put clear tape over the ones on a new phone as they can rub off in use making the phone unsaleable. I can highly recommend CeX.

Rip off merchants who sell cheap flimsy Chinese made plastic steering wheels with plastic clamp levers which break as soon as they’re tightened onto a surface. Took the item back into store & was told I couldn’t return it as faulty, because it wasn’t broken when they sold it to me. I will NEVER buy or sell anything to CEX again as a consequence of this purchase.