CeX in Evesham | Best Phone, Laptop, and Computer Repair Services at Affordable Prices | Quick Fixes

I only went to sell two items and immediately walked out due to how the staff spoke to me. I told them that I only wanted a voucher in exchange and the person behind the counter started being awkward with me. They told me they were going to do a bank transfer, then I immediately corrected them and said that I wanted a voucher not money.

Then they weren’t being clear on why they couldn’t test my items in the first place. Whenever I asked them to clarify, they didn’t bother giving me a good enough explanation and got the feeling they were doing this on purpose to me. Then in the end, they said they couldn’t test my items because there was a queue for other items for testing.

After 5 minutes of trying to get a clear explanation from them, I gave up and walked away. Then I took my items back from them. Never coming back here due to poor treatment with their customers and they wasted my time!

I took in my Apple iPad, and was given a price. The girl behind the counter was happy with the condition it was in. She then explained I would get the money via bank transfer. Only to be called a day later and they had split the price in half. Claiming there was damage to the screen. Absolute scammers!!

Excellent service both times we’ve visited the store from a great team. Special mentions to Mitch, Helen and Sophie who were all super patient and really helpful with us being techno dinosaurs (oldies) Very happy with my new phone! Thank you guys!