CeX in Hereford | Best Phone, Laptop, and Computer Repair Services at Affordable Prices | Quick Fixes

This place used to be good. Brought many A second hand device here, traded in CDs, DVDs, etc. Now it’s rubish. I went in at a time when it wasn’t busy, in fact only two customers in the shop. I saw four staff, most of them walked past me while I stood alone in no queue several times without saying anything. I understand they had one other customer to serve before me & it took two of them about 15mins too not find what he wanted. Eventually one of them said are you being served to me when it was patently obvious that I wasn’t.

I’d only come in to recycle some older devices, I didn’t want anything for them, four old phones & a tablet, full of valuable rare earth minerals. But they were only interested in things they could buy for resale, funny really as they did have a box for old batteries for recycling. So I’d hung about for twenty minutes or so in a virtually empty shop for nothing. I asked the man that eventually served me whether they cared about recycling & saving the planet & he said no. My wife who was with me was considering buying some blue-tooth Ear-Buds which were PS42. After the rubbish service & sarcastic comments we got obviously we didn’t buy those.

Will avoid this shop in the future; plenty of other places you can get refurbished & secondhand devices as good or better than here that can also deliver decent customer service.

Brought “Singularity” on the Xbox 360. I do usually check the condition of all the games I buy even If I do get a weird look from the staff when I ask this, but on this occasion I should have checked the condition of the disc before I handed over my money. The disc itself had a clear and visable burn mark. I took it back and the staff member said I don’t know how this is even available to buy. In a million years I could never sell a game like this to any CEX branch but this CEX is happy to sell it to me even after checking the disc. Unbelievable!

I brought one tablet from online cex but unfortunately it was older version but I went to Hereford cex shop they check the issue of the product and ready to refund the staff boy he helped me to choose another tablet which is new version with reasonable price I am sure it’s a nice place to buy something good Which is affordable prices.