About CeX:
Our main services are Electronics store and we are Located at 28 James St, Cookstown BT80 8LW, United Kingdom
Repair Services offered :
Electronics store, Cell phone store, Computer store, Video game store
Trust us to deliver effective solutions at competitive prices!
Address & Location:
Rating:
Reviews:
Cheeky staff, especially one and intermittent faults not covered under warranty.
I bought an s7 which froze intermittently about once a month, when I took the phone back they did not believe me and said if they couldn’t find the intermittent fault that happened once a month they wouldn’t cover it. They said they would send it away if it wasn’t found in shop and it could take up to a month before i could get it back and if nothing found tough.
I said I had a video of the phone frozen doing nothing and it would prove it is faulty but the cheeky man in charge didn’t want to know. During a coronavirus pandemic It is unacceptable to expect to take my phone for a month and possibly still not find the fault.
Thankfully the phone froze completely about 3 weeks later and they couldn’t refuse it.
They still made it as awkward and uncomfortable for me as possible.
I will never be using cex again. If you have intermittent faults with goods they are all traded into cex and sold out again.
Second hand games sold more expensive than what it would cost new.
Beware.
I bought an s7 which froze intermittently about once a month, when I took the phone back they did not believe me and said if they couldn’t find the intermittent fault that happened once a month they wouldn’t cover it. They said they would send it away if it wasn’t found in shop and it could take up to a month before i could get it back and if nothing found tough.
I said I had a video of the phone frozen doing nothing and it would prove it is faulty but the cheeky man in charge didn’t want to know. During a coronavirus pandemic It is unacceptable to expect to take my phone for a month and possibly still not find the fault.
Thankfully the phone froze completely about 3 weeks later and they couldn’t refuse it.
They still made it as awkward and uncomfortable for me as possible.
I will never be using cex again. If you have intermittent faults with goods they are all traded into cex and sold out again.
Second hand games sold more expensive than what it would cost new.
Beware.
Left them 2 drones. Both times I was told I will get my vouchers sane day. For a first one I had to ask Customer Service to step in. Second one even worse as I was told it will be graded A and I’ll get my voucher same day. After 48h I asked Customer Service to check what’s going on as there’s absolutely no progress. Got respond it has been graded and voucher has been sent (again I didn’t get anything)
I don’t know what they doing down there but it’s safer and easier to post items than use this store. Avoid as plague as they will tell U whatever U want to hear and do (or rather don’t) whatever they want.
I will still use CeX offer but definitely online only or maybe I’ll choose different store.
I don’t know what they doing down there but it’s safer and easier to post items than use this store. Avoid as plague as they will tell U whatever U want to hear and do (or rather don’t) whatever they want.
I will still use CeX offer but definitely online only or maybe I’ll choose different store.
Great place to pick up physical media at low prices if you’re not totally on the streaming train. 2nd hand electronics are more expensive than eBay, but at least you have the assurance of a two-year warranty should they develop issues. Decent-sized store with an ample range of DVDs Blu-rays and CDs. Lots of used mobile phones, tablets games systems & games etc
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