CeX in Leicester | Best Phone, Laptop, and Computer Repair Services at Affordable Prices | Quick Fixes

We purchased a second hand X Box which had an undiagnosed problem with the wireless controllers connecting. This is something that would not have been obvious in checking whether it worked.

After problem shooting we returned the console to CEX. I think the two gents who served us were Cory and Raheem (apologies, it was a couple of weeks ago and I forgot to write the names down). Anyway, the two gents were brilliant.

They took it in for a diagnostics session and when they realised they couldn’t fix it they proactively sourced another replacement. When we returned from a coffee shop they clearly explained all our options. When we confirmed we wanted to get the newer console they checked it extensively to make sure the problem did not affect the replacement console before we took it away.

Their attention to sorting the problem quickly, effectively and to our satisfaction was well received. The communication to us throughout was also appreciated. We would definitely recommend the shop and we found the staff extremely helpful

Staff here are really friendly and helpful. They take time to help you out with any problems you have or questions regarding products. One member went above and beyond, Sadly I can not name the member of staff since I never got there name but this particular one really help me and my partner with advise with a pet we were getting medical treatment for and gave us great advise where to go and saved our pets life. To that person thank you so much.

My husband brought the iPhone from Leicester Haymarket CEX yesterday on 20th of July but his phone weren’t working as they should.. unfortunately he has ripped off on 80% battery health on iPhone, therefore I’m forwarding this nature of matter to CEO of CEX and definitely consider contacting to Ombudsman service regarding licences, either should continue this service to customers however the proof now arise as well.. Good luck