CeX in Market Harborough | Best Phone, Laptop, and Computer Repair Services at Affordable Prices | Quick Fixes

On behalf of P Lonsdale. Went into store to sell my Apple Watch had all my details, informed by them they would test it if no issues money would be in bank within3 days if issues then they would ring me. One week later no money no reply. I send email to headoffice who email me back to say that the store had tried to contact me (a complete lie as my phone is on 24/7) and that it failed their test. Absolute rubbish service. I now have to make arrangements to go get watch as I am disabled and don’t drive. Disheartening and very very upset by how they treat customers

Typical CeX store this one we visited was in Kettering staff were on hand to advise and guide me regarding trade in prices which were very competitive, this branch is in the corner of the newland Street shopping centre, easy to locate as it’s also on the main road on gold Street. This is a smaller branch compared with other larger stores so choices are slightly more limited but still plenty available. They were having the POS systems updated when I visited yesterday but there was no problem there was three members of staff available serving customers.

I have shopped at this CEX many times and always the service has been on point. The team are very helpful even if your purchase was not from that CEX branch. They are always polite and friendly and definitely have great knowledge on their products. I have bought consoles and various games and movies and the condition of them have been excellent. I would definitely recommend anyone looking a good CEX to shop at then this is the one to go to.