About CeX:
Our main services are Electronics store and we are Located at 1 The Diamond, Enniskillen BT74 7EQ, United Kingdom
Repair Services offered :
Electronics store, Cell phone store, Computer store, Video game store
Trust us to deliver effective solutions at competitive prices!
Address & Location:
Rating:
Reviews:
Often they don’t take items that they should . Boxed items are attempted to be marked unboxed be sure to keep your box as they will pocket the extra and run it through as boxed items (The cross manner when I was told it would be unboxed but they still wanted the box ?!)- this can be a big difference price wise because of their grading system. The manager is also very rude and bangs items about if you don’t accept his grade and ask to keep your item. I was shocked and thought I’d better review here as well as trustpilot as other CEX stores in the region do not be rude and shout or bang customer items to the desk. If it were an item I was inspecting before purchase I’m certain he would not be pleased.If you have an other cex to deal with I’d suggest going there instead.Enniskillen seem to be under the wrong type of management.
Update:The below response is generic and not at all accurate. I will post my trust pilot report on the store and integrations publicly. There was no resolution and the store manager did not get reprimanded at all for his shouting and rude language and mishandling of my item which he banged to the table and caused a scene. “This is my store and if you don’t like it don’t come back ” . Shouting that he did not bang the item too and being odd about where I come from – He didn’t appreciate me explaining how my store experience is different there – never had an issue with CEX before enniskillens Manager let the brand and store down.”We do things differently up here” – is that The words of CEX ni compared to cex Ireland?Or the words of an angry poor choice of management.
Update:The below response is generic and not at all accurate. I will post my trust pilot report on the store and integrations publicly. There was no resolution and the store manager did not get reprimanded at all for his shouting and rude language and mishandling of my item which he banged to the table and caused a scene. “This is my store and if you don’t like it don’t come back ” . Shouting that he did not bang the item too and being odd about where I come from – He didn’t appreciate me explaining how my store experience is different there – never had an issue with CEX before enniskillens Manager let the brand and store down.”We do things differently up here” – is that The words of CEX ni compared to cex Ireland?Or the words of an angry poor choice of management.
A member of staff refused to give me a refund on a videogame i bought. The my other games work but the girl implied that it was my playstation that was the problem. My recept says warrenty up to 6 months but the girl implied that refunds can only be issued within 48 hours of purchase. There is a young man working there that is friendly + hekpful to customers but this female staff i was dealing with was not helpful
Brought a game and got it home to find it did not work. Did not get a chance to bring it back for 2 weeks to be told I had only 2 days to challenge a faulty disk. I questioned why and she pointed to a sign that was covered in stacks of dvds and said it is clearly stated there. There was nothing on the receipt and you can’t read the notice. Reported them to trading standards
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