About CeX:
Our main services are Electronics store and we are Located at 2 Exchange Walk, Nottingham NG1 2NX, United Kingdom
Repair Services offered :
Electronics store, Cell phone store, Computer store, Video game store
Trust us to deliver effective solutions at competitive prices!
Address & Location:
Rating:
Reviews:
Avoid bunch of fraudsters, disrespectful, discirimating con artists who don’t care about customers as long as the employees get paid at the end of the day. It is a huge scam! They will happily sell you everything in shop which is in bad condition. That’s the trick of the 2 year warranty because nothing they sell ever works for longer than 3 years. But will not let you trade in anything that’s even brand new! Went to trade in a brand new phone (Xiaomi) with box and charger basically in mint condition, they turned me down as they said there was a fault with it. How can that be the case when it came brand new and only been through light use for less than a month. Basically no signs of phone being thrown at a brick wall. And had the cheek to say it might be a grade C. It was in an grade A condition!
Oh did I mention they did not return my charger and box which I tried to supply for the next customer! (*Update* they did return my box and charger)
They sell everything for highest price they can and will buy of you at lowest price possible!
Even when I was waiting in queue I overheard a group was selling some expensive item and because they offered so little for it they couldn’t believe it and took elsewhere!! And staff was laughing at them like they were the mugs.
Please people don’t buy from here save your money and your time buy from shops that sell products brand new with good customer service who actually care and respect their customers. I honestly dont know how this company is still in business. (Probably from all the poor customers they rip off) I’ve had nothing but problems with ‘CEX’ ever since I got my first PS3 from here when I was little. Another separate issue but this was the other Nottingham store they nearly turned me down a few months back and get this…. they said they don’t ‘accept’ a iPod 3rd generation that was basically in really great condition. Like really???? A tech retail store that turns down tech?? (They would eventually test and quote me a price) When they clearly state on website, stores & ads ‘Buy, *Sell*, Exchange ect.. Dodgy employees acting dodgy and dodgy customers trying to sell dodgy item’s, if I could sum up Cex in a sentence.
This was the last straw that made me leave a 1 star review, I have honestly had enough of this disrespectful company and it’s workers and in writing this review I hope *YOU* take time to consider is *YOUR* time, effort, item’s and money worth it.
Thanks for reading my long review lol.
I will never visit or recommend this place to anyone!
Thank you Sophie, Louisa, Shannon, Megan, Hazard & Dave for the good experience yesterday. You went above and beyond right down to the last second of the working day, and made me feel like I wasn’t a burden even though I was the last customer.
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