About CeX:
Our main services are Electronics store and we are Located at Unit L21C, Merry Hill Centre Brierley Hill, The Merry Hill Centre, Brierley Hill DY5 1QX, United Kingdom
Repair Services offered :
Electronics store, Cell phone store, Computer store, Video game store
Trust us to deliver effective solutions at competitive prices!
Address & Location:
Rating:
Reviews:
Went into merry hill with 3 phones, bit of queue so I waited, then I met this fool, he was moaning about the queue and how he’d only had a short break and look at this lot, he looked at my 3 phones, he was no sorry it’s got a ring pull on it, don’t want it, the other one saying the battery is no good forcing the screen out, then wouldn’t see how much memory was on one phone so gave me the lowest price, I asked him if he’d got something to get the ring pull off and I’d do it, no we don’t help customers like that, rude little man, abrupt and totally no help, now I went to Halesowen, what a contrast, helpful, smiling and 100% superb, I took the ring pull off, Ben at Halesowen tested all 3 phones, and all were fine, very helpful, merry hill cex need to get down there for some customer service training, merry hill rubbish, Halesowen superb
Handed in my Apple Watch to be tested on Monday and was advised by one of the staff members to do the drop and go as testing might take ages if the watch hasn’t been updated. I wanted a voucher as I had seen a watch online so was hoping to buy this watch with the voucher. Cex website states that this should only take a day to receive payment. I have been waiting 5 days now and still no update on the watch. I went into the store myself after 3 days and it hadn’t even been tested yet!! The staff member I spoke to told me it was next in line to be tested and I still haven’t heard anything back. The watch I wanted to upgrade to has now sold out so I can’t even purchase the watch I wanted with the voucher that I still don’t have.
We were after switch controllers and the member of staff was very helpful and talkative. He explained the options and the financial pitfalls of certain options that involved getting other components to make wireless controllers operate. I very much like the buy sell philosophy and the 2 year guarantees given with electrical equipment. Phones, tablets, laptops and associated peripherals. Of course, then there are all the games etc. Would recommend this branch and has 4 hour parking just outside and past the bus station .
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