About CeX:
Our main services are Electronics store and we are Located at Unit 12, The Mead, Farnborough GU14 7RT, United Kingdom
Repair Services offered :
Electronics store, Cell phone store, Computer store, Video game store
Trust us to deliver effective solutions at competitive prices!
Address & Location:
Rating:
Reviews:
Today went in there around just past midday. Queued up to pay for my PS4 Game, There was one gentleman and a lady behind the counter. I noticed gentleman was serving a customer before me and I thought that lady behind counter might not be serving any customers at that moment because she didn’t called me, So I ignored her and waited for gentleman to serve me only to notice after few minutes another customer with his little boy walks straight upto that lady to be served and she serves him instead of me. She didn’t even bother to mention him I was on the queue their first and I didn’t wanted make a scene because of a little boy with him. So I put the Game CD on a shelf nearby and walked out. That lady might make an excuse saying she didn’t see me, But I will say this I was literally standing 2 feet away from her.
CEX Farnborough – treated like you are a thief. Took a phone in the sell/ exchange. They take it for an hour to appraise it. All good. Then went to buy a phone, they wouldn’t let me or my wife hold the phone without coming around the counter and standing beside me. Won’t let you actually hold any phones to see if you like it, can’t turn it on, can’t look at the scratches unless they are holding it. How on earth do they think someone is going to part with PS500 to PS1000 for a phone if you can’t even hold it.
Strange they have no problem having your phone to themselves for an hour though before the buy it.
Asked them what the problem was, told people steal them….talk about judging people by others actions.
Well done cex you lost the phone deal.
Personally I’d avoid these amateurs with their judgemental actions.
Strange they have no problem having your phone to themselves for an hour though before the buy it.
Asked them what the problem was, told people steal them….talk about judging people by others actions.
Well done cex you lost the phone deal.
Personally I’d avoid these amateurs with their judgemental actions.
The first time there was a fault with the iPod devices, so i got a voucher. I thought to give the benefit of the doubt about this. Then, i decided to buy the airpod device to find out one side of the ear piece didn’t work properly and it kept cutting off the bluetooth to sync to phone. I would go back to try and get a refund but lost the receipt. But i know i would get a voucher instead of the full refund. I just would of thought that the staff would test the products before purchasing it from the customer to then sell it back to the customers. Instead of beating myself up about it, Im choosing not to continue on mugging myself off purchasing faulty products from that store.
Just a warning for anyone that decides to purchase anything from that store.
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