About CeX:
Our main services are Electronics store and we are Located at 282 Station Rd, Harrow HA1 2EA, United Kingdom
Repair Services offered :
Electronics store, Cell phone store, Computer store, Video game store
Trust us to deliver effective solutions at competitive prices!
Address & Location:
Rating:
Reviews:
Worst shopping experience.
I bought on Sunday 03/03/24 a soundbar form them after a long journey to be at the specific store. Before I purchase the product i asked to test it so i can rate the sound and they declined, telling me everything is already tested and we don’t do tests.
I decided to buy it either way and I ended up later the same day not being able to install it as the only cable in the bag was the power supply for the woofer. Not any cable for the soundbar and not a remote.
I tried to contact the support team since then more than 5 times through fb and mail and the answer I’m getting 5 days now is “we try to figure what’s going on. We’ll be back to you in 48hours ”
I paid for something that cannot even be plugged and people there cannot figure out for 5 day +48 hours according to latest instructions about a cable and a remote! The sound bar is sitting still in a corner. Magnificent support and customer care. Good Job.
I bought on Sunday 03/03/24 a soundbar form them after a long journey to be at the specific store. Before I purchase the product i asked to test it so i can rate the sound and they declined, telling me everything is already tested and we don’t do tests.
I decided to buy it either way and I ended up later the same day not being able to install it as the only cable in the bag was the power supply for the woofer. Not any cable for the soundbar and not a remote.
I tried to contact the support team since then more than 5 times through fb and mail and the answer I’m getting 5 days now is “we try to figure what’s going on. We’ll be back to you in 48hours ”
I paid for something that cannot even be plugged and people there cannot figure out for 5 day +48 hours according to latest instructions about a cable and a remote! The sound bar is sitting still in a corner. Magnificent support and customer care. Good Job.
Its a good place to buy cheap tech, but when it comes to buy disc games, ITS A NIGHTMARE. I bought games from them so many time and most of the time they were either scratched or not working. Its even more frustrating when you buy online, wait a few days and the game you bought doesn’t work. Just buy from amazon or wait until there is a discount on the game that you are trying to buy on the console.
Very bad customer service. When I asked for them to help me regarding and issue with my ps4 they were not willing to help me or even check to see what I am talking about. Very rude people. U guys should help customers to the best of your abilities but instead u all give an impression that u can’t be bothered to help or be asked. FIX UP NOW! Btw I wish I could give u a 0/5 rating
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