About CeX:
Our main services are Electronics store and we are Located at Shopping Centre, 19, Unit 37 West Mall, Crystal Peaks, Sheffield S20 7PJ, United Kingdom
Repair Services offered :
Electronics store, Cell phone store, Computer store, Video game store
Trust us to deliver effective solutions at competitive prices!
Address & Location:
Rating:
Reviews:
If I could leave 0 I would. Absolutely awful experience in this dirty shop. Staff are extremely scruffy and unprofessional. I took in an iPhone SE in perfect condition. With it’s box and a smart watch. The non-speaking member of staff grunted at me and told me testing would be 2 hours! The items were charged and immaculate so why would you need two hours to test? The tried to keep my watch charger when I decided to take my items away with me and not go through with their ridiculous price, (55 percent is what they add on what they offer you for their profit). Dirty staff touching my things is not nice as it is but expecting people to hang around for 2 hours hey they do goodness knows what to your belongings is ridiculous. They were even throwing things they just bought into boxes on a filthy floor. UK standards ar their absolute worst in this store. I will never return to a dump like this and hope others are so desperate they get exploited!!
I AM NEVER USING CEX AGAIN!!!!!!!!!!!!!!!!!!!!!!!!
So I bought this mobile phone (Samsung S21) from them on band C, when I got it, the charger port was already dodgy at charging up and needed to be propped against stuff to get it to charge. They offer a 24 month warranty but there is no point in having it. I explained the phone was like that when I got it and they said they wouldn’t do anything about it due to the charger port being faulty which it was when I bought it from them for over PS200! Bad customer service and I have spent thousands over the years with them but don’t feel like a valued customer. I ain’t shopping here anymore! You are better getting stuff online second hand, signed by one unhappy customer!
So I bought this mobile phone (Samsung S21) from them on band C, when I got it, the charger port was already dodgy at charging up and needed to be propped against stuff to get it to charge. They offer a 24 month warranty but there is no point in having it. I explained the phone was like that when I got it and they said they wouldn’t do anything about it due to the charger port being faulty which it was when I bought it from them for over PS200! Bad customer service and I have spent thousands over the years with them but don’t feel like a valued customer. I ain’t shopping here anymore! You are better getting stuff online second hand, signed by one unhappy customer!
I always keep my games and consoles in great condition, came in to trade some stuff in and they opened a game disk, walked off around the corner so I couldn’t seem them and then came back with my game disk saying they can’t take it because its scratched….
It was not scratched, it was a perfect disk with no marks, no scratches, no finger prints. I’m really anoyyed that they scratched my game disk and then acted like I’m the stupid one. It’s horrible and I refuse to use CEX from anything again
It was not scratched, it was a perfect disk with no marks, no scratches, no finger prints. I’m really anoyyed that they scratched my game disk and then acted like I’m the stupid one. It’s horrible and I refuse to use CEX from anything again
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