About CheshireMacs:
Our main services are Computer support and services and we are Located at 94 Chapel Ln, Wilmslow SK9 5JH, United Kingdom
Repair Services offered :
Computer support and services, Computer repair service, Used computer store
Trust us to deliver effective solutions at competitive prices!
Address & Location:
Rating:
Reviews:
Outstanding service, a model of what customer service should be.
1) Detailed information online about refurbished machines — this let me make a fully informed choice, with no guesswork as to what I was getting.
2) Quick service — as I was in the area only for a short time, they quickly prepared my machine for pickup. Purchase was 5 pm on day, pickup 10 am the next morning. Impressive.
3) After-purchase support — 2 months after purchase, I migrated data from my old computer to the new one, but the new machine locked up. I called CheshireMacs, who quickly diagnosed the problem as having chosen migration via wireless connection, which frequently fails. They stepped me through the whole process of rebooting the new machine. They gave clear, step-by-step instructions for how to complete a new migration, inviting me to call if I wanted to be stepped through that.
4) They value and support customers — Every step of the way, ChesireMacs really valued me as a customer. They were quite happy to take the time needed: First, in arranging the quick pickup. Second, in showing me the new machine and getting me set up. Third, in after-purchase support. I felt, and still do feel, both valued and supported as a customer.
1) Detailed information online about refurbished machines — this let me make a fully informed choice, with no guesswork as to what I was getting.
2) Quick service — as I was in the area only for a short time, they quickly prepared my machine for pickup. Purchase was 5 pm on day, pickup 10 am the next morning. Impressive.
3) After-purchase support — 2 months after purchase, I migrated data from my old computer to the new one, but the new machine locked up. I called CheshireMacs, who quickly diagnosed the problem as having chosen migration via wireless connection, which frequently fails. They stepped me through the whole process of rebooting the new machine. They gave clear, step-by-step instructions for how to complete a new migration, inviting me to call if I wanted to be stepped through that.
4) They value and support customers — Every step of the way, ChesireMacs really valued me as a customer. They were quite happy to take the time needed: First, in arranging the quick pickup. Second, in showing me the new machine and getting me set up. Third, in after-purchase support. I felt, and still do feel, both valued and supported as a customer.
Friendly, gold-standard customer service, combined with very competitive prices and rare clarity about the details of refurbished machines for sale.
I’ll be a repeat customer and recommend these guys without reservation.
So pleased to find a local company with a physical location for a refurb following some pretty awful experiences with online giants including music magpie and amazon. First class customer service, every message sent via chat was responded to immediately and so friendly. Advertised as Grade A the Macbook Pro is completely immaculate. I believe a member of staff went in on a day off over Christmas to arrange for this to be delivered the next day. No issues with set up so far. Brilliant service, many thanks.
Initial repair of laptop screen was great, but within 2 weeks a fault appeared within the screen. I contacted the shop to see if they could take a look as damage may have occurred during the repair but they said due to what I described I would have to pay in full again. I understood it may have been declined if seen in person but it was upsetting to be told a certain ‘no’ over the phone. Might offer good warrantees on refurbished items but the same cannot be said for repair work.
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