Computer Gallery in Chesham | Best Phone, Laptop, and Computer Repair Services at Affordable Prices | Quick Fixes

My Son took his Macbook Pro as to the shop as there’s an issue with the screen, when they first saw it they suggested PS300 for the screen, but then if that didn’t work it would be PS350 for graphics card. They said to leave it with them to do a diagnostic check, so we were hoping for a bit of clarification.

He had to chase them twice just to get a response and then went to collect. They told me the same as above but charged him PS45 . I wonder if someone can suggest what they did for PS45. We would have been happy if they have said we haven’t done anything and returned it. My Son even offered PS20 as compromise. Now I would like my money back. I am sure based on reviews they do provide a good service but beware if you want a diagnostic check it may not happen.

I took my MSI laptop to check what the problem was and they said the motherboard was the problem and they could fix it. I left it there. They kept it for three weeks. Every time I called, they said they were waiting for the parts. But in the end, when they got the parts, they said sorry, we cannot fix it. When I got my laptop back, I took it to another service where a guy fixed it in a couple of hours. He told me that nobody had even tried to fix it. The main board had not was removed to someone tray to fix

At the beginning of August, I took my MacBook Pro in to get the battery changed at the Desborough Road branch, changing the battery didn’t help as it was dying with charge left. So I took it to an authorised Apple Store and was told the battery was in poor condition and a part of the battery wasn’t a genuine Apple part, I had been told by Computer Gallery it was an original Apple battery. I would my money back for my battery fitted by this company.