Computer House in Hereford | Best Phone, Laptop, and Computer Repair Services at Affordable Prices | Quick Fixes

Complete con-man sells overpriced Chinese garbage. I bought a mac charger which costed PS58. When I tried to use it, the thing doesn’t charge my laptop, only keeps it at the same battery level. I took it back 3 days later and he refused to give me a refund. I don’t have money to throw away.

I told him by law he had to give me a refund due to the Consumer Act 2015. He was completely rude and arrogant. Wasting half of my day going back and forth. I spoke to Citizens advice about it and they told me he was wrong. Still he could not give me my money back. He even locked his door and stopped answering his phone with a customer inside. I couldn’t honestly believe it.

Complete scumbag to be honest. I saw him sweet talking money out of older gentleman several times when i went in there several times. All i wanted was my money back. Just avoid like the plague, for your sake.

I have got a wonderful customer service experience from the team of computer house. my laptop was water damaged as I spilled red vine on it so they fixed my laptop and recovered my files within a short period of time to which I’m very thankful to their team for helping me out as it seemed to be impossible.
Best customer service
Best value for money

Once again much thanks
Regards Ms jazz

Charged over PS500, I paid more and more each visit to fix a laptop that I bought for half of that and the problem has returned with no documentation for warranty or even an invoice for what I was paying for. Just seems to charge ridiculous amounts and doesn’t give a permanent solution. Will not be using again.